Telford & Wrekin Council

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Competitive Contract Notice

1. Title: UK-Telford: Critical Friend Consultancy Service to Support Reviews of Adults and Childrens Social Care, Education services and Support and the Team Around The Family concept
2. Awarding Authority: Official name: Telford and Wrekin Council, Postal Address: Civic Offices, Town: Telford, Telephone: 01952 382470, E-mail:, Contact Point(s): , For the attention of: Sarah Bass, Postal Code: TF3 4HD, Country: UNITED KINGDOM, Fax: 01952 382470, General address of the contracting authority (URL):, Address of the Buyer Profile (URL):
3. Contract type: Services
4. Description: Telford and Wrekin Council have taken major steps to reshape and refocus their organisation and begin to release savings. The Council is: Creating a Council at the heart of the community Developing a new operating model for local government that is refocused, re-energised and affordable Engaging local people, organisations and business in new ways Developing an innovative value for money learning community regeneration programme that will raise educational attainment, improve the local economy, reduce poverty and exclusion, increase participation for all in sport and leisure and encourage community cohesion. The Council has: - Reduced senior management costs by 40%; - Exceeded national efficiency savings targets; - Reduced Corporate Core costs by 25%. This is being delivered through: - A strong overall corporate collective direction and strategic approach; - A sharper, clearer focus on delivering priorities; - A more flexible organisation able to adjust to changing needs; - A streamlined approach through achieving economies of scale by pooling expertise, reducing duplication and minimising management tiers; - Real and meaningful engagement with the community and employees; - Effective, co-ordination of planning, performance, policies and services; - Better communication and support for elected members; - Breaking down departmentalisation and silo-working and maximising co-operative working; - De-cluttering processes, procedures, plans and strategies and challenging traditional ways; - Sharper, more effective and targeted partnership working. The direction of travel is positive. However, ther is now a need to take a second look at parts of the revised structure and working arrangements. This is particularly so in relation to Children's Services (in the broadest) and Adult Social Care services. The Council has started a programme of three major corporate service reviews, the areas are as follows: 1. A fundamental review of Childrens Social Care Services and Adult Social Care Services. Issues around commissioning, placements and transitions and areas for closer, collaborative working will be key features of this review. 2. A strategic review of our Education services and support to schools set in the context of emerging national Government policy in relation to academies. This will explore alternative models of delivery and commissioning and will also look at approaches that can help improve efficiency and effectiveness within the schools community. 3. We will carry out a strategic assessment of services to and outcomes achieved for vulnerable children and families. We will develop a 'Team around the Family' concept to be delivered from within the Corporate Core. This will look to deliver both prevention and intervention solutions. Scoping of this will take place in July but will draw in service elements such as Cluster Teams, elements of Early Years, Connexions4Youth/ Youth Services, Youth Offending, Healthy Schools, Education Welfare, Behaviour, Exclusion & Absence. We will also need to consider the interface with other services such as Community Safety, Homelessness and partners such as PCT and Police. As part of this review, specific focuses will include: - A 'Think Family/Total Place' approach which will look at the most intense/prolific users of public services within the Borough and how we can redesign services to secure efficiencies but also enhance effectiveness; - An emphasis on developing a more integrated approach to the management of offenders; - Sharing of data sets and the joining up of ICT systems as this is fundamental to securing greater integration and strategic and operational intelligence. The Authority is seeking external national expertise to act as a critical friend to support one or more of the above reviews. The outcomes, final report and plan for service delivery changes is to be in place by the end of December 2010. Social work services. Social services. Other community, social and personal services.Secondary education services. Youth education services. Special education services. Adult and other education services. Education and training services. Primary education services. Pre-school education services.Provision of services to the community. Other community, social and personal services. Civic betterment and community facility support services.
5. CPV code:
Main Object: 85310000.
Additional Object: 80340000.
Additional Object: 80310000.
Additional Object: 80400000.
Additional Object: 80000000.
Additional Object: 80100000.
Additional Object: 98133100.
Additional Object: 85320000.
Additional Object: 98000000.
Additional Object: 75200000.
Additional Object: 98000000.
Additional Object: 80200000.
Additional Object: 80110000.
6. NUTS code: UKG21.
7. Main site or location of works, main place of delivery or main place of performance: UKG21.
8. Reference attributed by awarding authority: BTW/OI/001
9. Estimated Value of Requirement: Category J: 25K to 50K
Currency: GBP
10. Deadline for expression of interest: 27/08/2010
Time: 18:00
11. Address to which they must be sent: As in I.1.
12. Other information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.Work is to be completed by December 2010
13. Submitted date: 20/08/2010


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