Telford & Wrekin Council

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GB-Telford: Social work and related services.

Section I: Contracting Authority
I.1)Name, Addresses and Contact Point(s):
Telford & Wrekin Council
Borough of Telford and Wrekin, 6a Darby House, Lawn Central, Telford, TF3 4JA, United Kingdom
Tel. 01952 381905, Email: joanne.cornwell@telford.gov.uk, URL: www.telford.gov.uk, URL: www.telford.gov.uk, URL: www.telford.gov.uk, URL: www.delta-esourcing.com
Contact: Supporting People , Attn: Joanne Cornwell

Further information can be obtained at: ANNEX A.I

Specifications and additional documents: ANNEX A.II

Tenders or requests to participate must be sent to: ANNEX A.III


I.2)Type of contracting authority and main activity or activities:
Regional or local authority
General Public Services
Housing and community amenities
Social protection

The contracting authority is purchasing on behalf of other contracting authorities: No

Section II: Object Of The Contract: SERVICES
II.1)Description
II.1.1)Title attributed to the contract by the contracting authority: Integrated Community Alarm & Telecare Service
II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES
Service Category: 25

Region Codes: UKG21 - Telford and Wrekin
II.1.3)This notice involves: A public contract

II.1.5)Short description of the contract or purchase:
Social work and related services. Welfare services for the elderly. Welfare services for the handicapped. Welfare services not delivered through residential institutions. Community health services. Emergency and security equipment. Telford & Wrekin Council wish to invite tenders from potential providers who are interested in providing installation and/or monitoring of community alarm and telecare equipment together with monitoring of lone workers and operation of an Out of Hours call service for the council.

II.1.6)Common Procurement Vocabulary:
85300000 - Social work and related services.

85311100 - Welfare services for the elderly.

85311200 - Welfare services for the handicapped.

85312400 - Welfare services not delivered through residential institutions.

85323000 - Community health services.

35100000 - Emergency and security equipment.


II.1.7)Contract Covered by the Government Procurement Agreement: No
II.1.8)Division into lots: Yes
If yes, tenders should be submitted for: One or more lots

II.1.9)Variants will be accepted: Yes

II.2)Quantity Or Scope Of The Contract
II.2.1)Total quantity or scope:
The Local Authority will contract for a minimum of 1000 community alarms, please see contract service specification for further details.
Estimated value excluding VAT:
Range between: 1000000 and 5000000
Currency: GBP


II.2.2)Options: Yes
If yes, description of these options: The contracts are for a term of 5 years with an option to extend for a further 5 years.

There may be potential development opportunities for the contract to include a Mobile response service, Monitoring of vulnerable adults (via telephone / GPS tracking), Emergency response service for Carers.

If known, Provisional timetable for recourse to these options:

Duration in months: (from the award of the contract)

II.3)Duration Of The Contract Or Time-Limit For Completion
Starting: 01/04/2012
Completion: 31/03/2022

Information About Lots

Lot No: 1
Title: Community Alarm & Telecare Installation Service
1)Short Description:
Acceptance of referrals; support planning; collation, storage, review and update of client┐s personal data; provision, installation, programming, testing, maintenance and decommissioning (including refurbishment and cleaning) of dispersed alarm units and telecare equipment in the homes of the service users.

2)Common Procurement Vocabulary:
85300000 - Social work and related services.

85311100 - Welfare services for the elderly.

85311200 - Welfare services for the handicapped.

85312400 - Welfare services not delivered through residential institutions.

85323000 - Community health services.

35100000 - Emergency and security equipment.


3)Quantity Or Scope:
The Local Authority will contract for a minimum of 1000 community alarms, please see contract service specification for further details.

4)Indication About Different Date For Start Of Award Procedures And/Or Duration Of The Contract

Scheduled date for:
Start of works:
Completion of works:

5)Additional Information About Lots:
Providers may tender for either the installation or monitoring service or both services

Lot No: 2
Title: Community Alarm & Lone Worker Monitoring Service
1)Short Description:
Monitoring of alarm calls from community alarm and telecare equipment, Provision of outgoing welfare calls, Monitoring of lone workers, Provision of an Out of Hours Call Service


2)Common Procurement Vocabulary:
85300000 - Social work and related services.

85311100 - Welfare services for the elderly.

85311200 - Welfare services for the handicapped.

85312400 - Welfare services not delivered through residential institutions.

85323000 - Community health services.

35100000 - Emergency and security equipment.


3)Quantity Or Scope:
The Local Authority will contract for a minimum of 1000 community alarms, please see contract service specification for further details.

5)Additional Information About Lots:
Providers may tender for either the installation or monitoring service or both services

Section III: Legal, Economic, Financial And Technical Information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Not Provided

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them:
Detailed in the contract terms and conditions and finance schedule

III.1.3)Legal form to be taken by the grouping of economic operators to whom the contract is to be awarded:
Not Provided

III.1.4)Other particular conditions to which the performance of the contract is subject: No
III.2)Conditions For Participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:

Completion of Part A of the Tender questionnaire
III.2.2)Economic and financial capacity
Information and formalities necessary for evaluating if requirements are met:

Completion of Part A of the Tender questionnaire

III.2.3)Technical capacity
Information and formalities necessary for evaluating if requirements are met:

Completion of Part B of the Tender questionnaire
III.2.4)Reserved contracts: No

III.3)Conditions Specific To Service Contracts
III.3.1)Execution of service is reserved to particular profession: No
III.3.2)Legal person should indicate the names and professional qualifications of the staff responsible for execution of the service: No
Section IV: Procedure
IV.1)Type Of Procedure
IV.1.1)Type of procedure: Open

IV.2)Award Criteria
IV.2.1)Award criteria:
The most economically advantageous tender in terms of
The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)An electronic auction will be used: No

IV.3)Administrative Information
IV.3.1)File reference number attributed by the contracting authority: Community Alarm BG 12
IV.3.2)Previous publication(s) concerning the same contract: No

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

Date: 24/03/2011 Time-limit for receipt of requests for documents or for accessing documents: 12:00
Payable documents: No

IV.3.4)Time-limit for receipt of tenders or requests to participate
Date: 31/03/2011
Time: 12:00
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up:
English

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Duration in days: 90

IV.3.8)Conditions for opening tenders
Date: 31/03/2011
Time: 12:00
Place:
Democratic Services Telford and Wrekin Council
Persons authorised to be present at the opening of tenders: Yes
Democratic Service Officer and Councillor


Section VI: Complementary Information

VI.1)This Is A Recurrent Procurement: Yes
Estimated timing for further notices to be published: 10 years
VI.2)Contract related to a project and/or programme financed by Community Funds: No
VI.3)Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender.

The information and/or documents for this opportunity will be available on https://www.delta-esourcing.com/delta from 12:00 on 14/02/11.

Suppliers must read through this set of instructions and follow the process to respond to this opportunity.

You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must log in, go to your Response Manager and add the following Access Code: 5928U253T9. Please ensure you follow any instruction provided to you here.

The deadline for submitting your response(s) is 31/03/11 by 12:00.

Please ensure that you allow yourself at least 2hrs of time when responding to this invite prior to the closing date and time, especially if you have been asked to upload documents. If you are uploading multiple documents you will have to individually load one document at a time or you can opt to zip all documents in an application like WinZip. No other format will be accepted.

If you experience any technical difficulties please contact the Delta eSourcing Helpdesk on call 0845 270 7050 or email helpdesk@delta-esourcing.com.
GO-2011214-PRO-2181616 TKR-2011214-PRO-2181615

VI.4)Procedures For Appeal
VI.4.1)Body responsible for appeal procedures:
Telford & Wrekin Council
Borough of Telford and Wrekin, Democratic Services Civic Offices, , Telford, TF3 4LF, United Kingdom
Tel. 01952 383212, URL: www.telford.gov.uk
Contact: Democratic Services

VI.4.2)Lodging of appeals: Not Provided

VI.4.3)Service from which information about the lodging of appeals may be obtained:
Not Provided

VI.5) Date Of Dispatch Of This Notice: 14/02/2011

ANNEX A
I) Addresses and contact points from which further information can be obtained:
Borough of Telford and Wrekin
6a Darby House, Lawn Central , Telford, TF3 4JA, United Kingdom
Tel. 01952 381905, URL: To access the tender documentation please register free on www.delta-esourcing.com and use the following tender access code to access the tender box 5928U253T9
Contact: Supporting People, Attn: Joanne Cornwell

II) Address and contact points from which specifications and additional documents (including documents for Competitive Dialogue as well as a Dynamic Purchasing System) can be obtained:
Borough of Telford and Wrekin
6a Darby House, Lawn Central , Telford, TF3 4JA, United Kingdom
Tel. 01952 381905, URL: To access the tender documentation and to send completed tender documents please register free on www.delta-esourcing.com and use the following tender access code to access the tender box 5928U253T9
Contact: Supporting People, Attn: Joanne Cornwell

III) Addresses and contact points to which tenders/requests to participate must be sent:
Borough of Telford and Wrekin
6a Darby House, Lawn Central , Telford, TF3 4JA, United Kingdom
Tel. 01952 381905, URL: To access the tender documentation and to send completed tender documents please register free on www.delta-esourcing.com and use the following tender access code to access the tender box 5928U253T9
Contact: Supporting People, Attn: Joanne Cornwell


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